HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.

LI-SR

• Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)
• Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
• Assist and support restaurant staff in any of their job functions as needed
• Conduct daily pre-shift in an upbeat and motivational manner
• Conduct informative and motivational pre-shifts
• Direct interaction with trainers/Blues Buster and trainees
• Conduct 100% table visits
• Ensure that service is up to HOB standards
• Assist in perceiving and troubleshooting potential problems
• Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out Blues Buster and bar staff at end of shift
• Responsible for bank and adherence to HOB cash handling policy
• Assist in filling “change” requests from bartenders and servers
• Maintain HOB safety and sanitation standards
• Assist other employees and departments as needed
• Perform daily liquor pulls for bar staff
• Log nightly sales and operational issues in Manager Log Book, either manually or online
• Monitor the labor cost of the shift, paying close attention to overtime
• Accurate accounting close-out of special events
• Checking accuracy of labor system at the end of the shift
• Maintain reservations
• Oversee parties/special events in the rooms
• Provide guidance in executing outstanding guest service while following the House of Blues implemented Steps of Service
• Conducts performance counseling and ensures discipline procedures follow all HOB guidelines
• Recruitment and Training of hourly staff members
• Develop strategies to generate/enhance revenue