LOA Trainer at Flat Branch Home Loans

Lee's Summit, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Mortgage Loan Originator License, Training, Team Integration, Problem Solving, Mentorship, Time Management, Customer Support, Process Improvement, Facilitation, Onboarding, Relationship Building, Adaptability, Collaboration, Attention to Detail, Technology Proficiency

Industry

Financial Services

Description

Description Basic Description: Integrate new Flat Branch sales employees into Flat culture, systems, and processes. Support transition and training during new hires first 12 months. This position has the opportunity to be a hybrid role. Responsibilities: Transition: Support and encourage new LOAs during their first 12 months. Training: Write 2-week training schedule. Schedule introductory department onboardings and zooms. Facilitate password and Account Login Set up. Implement 90-day training program. Connect LOA’s with team leads and mentor. Train on Flat Branch systems, processes, and best practices. Facilitate enrollment and training in marketing platforms. Participate in all ongoing company training on programs and processes. Connect and integrate new hire into team culture. Build Flat Culture and relationship throughout new hires first 12 months. Review disclosures and new submissions. Additional: Help in finding inefficiencies and implementing protocol to resolve/improve. Highly available for ongoing conversations and questions from new sales member(s). Assist Transition Concierge, as needed, with Loan Officer support for sales associates within their first 12 months. Facilitate and/or lead department refreshes & trainings for existing LOA department. Communicate with Manager on progress of new LOA’s and communicate any needs. Requirements Qualifications & Skills: Excellent Communication skills with ability to prioritize tasks Mortgage Loan Originator License required; previous loan officer experience preferred but not required Ability to address, communicate and resolve difficult tasks, conversations, and scenarios without compromising the integrity of the company, culture, or office Ability to travel when necessary (moderate travel) Prolonged periods sitting at a desk and working on a computer

Responsibilities

The LOA Trainer will support and encourage new Loan Officer Assistants (LOAs) during their first 12 months, facilitating their integration into the company culture and training on systems and processes. They will also assist in identifying inefficiencies and improving protocols while maintaining ongoing communication with new hires.