Loan Assistant at MARION COMMUNITY BANK

, , -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Loan Processing, Documentation, Financial Analysis, Relationship Management, Team Collaboration, Problem Solving, Attention to Detail, Communication, Sales, Training, Compliance, Time Management, Organizational Skills, Technical Skills, Adaptability

Industry

Financial Services

Description

Job Details Salary Range: Undisclosed Description LOAN ASSISTANT About us: Through unmatched service and innovative solutions, Marion Community Bank helps make financial success achievable for all customers. For over 90 years, we have been a cornerstone of financial trust and service in the communities we serve. The bank is currently seeking a Branch Operations Officer to support the daily operations, service excellence, and employee development across Marion Community Bank locations. This is a full-time, in-office position based at our new Wetumpka Branch, where regular travel to our branch network is required. The position generally follows a standard schedule of Monday through Friday, 8:00 AM to 5:00 PM; hours may vary based on business needs. The Branch Operations Officer position will play a crucial role in ensuring our branches run efficiently, compliantly and in alignment with the Marion Community Bank’s customer-first philosophy. Key responsibilities include: Leadership: Proactively seek personal and professional growth opportunities; maintain a growth mindset. Promote and support bank-wide initiatives with enthusiasm and a team-first attitude. Foster positive, supportive relationships with both branch staff and inter-departmental teams. Sales & Service Deliver exceptional customer service by consistently demonstrating the Marion Community Bank Promise. Answer incoming calls using MCB’s phone protocol; provide warm and professional call transfers. Build and maintain deep knowledge of all bank products and services; take initiative in staying informed. Job Functions Gather initial financial information on new customers and proactively request financial information from existing customers when necessary. Gather supporting credit documentation such as debt schedules and credit reports. Order applicable third-party loan due diligence items such as UCC searches, appraisals, title searches, environmental reports, flood determinations, and surveys. Process complete and accurate loan packages on new and renewed loans with minimal documentation exceptions. Coordinate loan closings with the loan officer and customer including legal counsel where appropriate. Accurately and timely scan completed loan and credit packages into the bank’s loan filing system. Monitor any documentation exceptions to ensure they are cleared in a timely manner. Handle regular loan maintenance for customers such as draw requests, pay downs, payment errors and payoffs. Onboard new customers thoroughly by introducing them to all products and service of the bank. Assist customers with any deposit related needs such as account opening, error resolution, debit card reorder, check orders, wire transfers, etc… Assist mortgage customers with GMFS applications and scan documents upon request to GMFS. Assist customers with any deposit related needs such as account opening, error resolution, debit card reorder, check orders, wire transfers, etc… Become the trusted primary point of contact between the commercial loan customer and the bank. Complete assigned training within the required deadlines. Other duties as assigned. Benefits: Marion Community Bank offers a competitive benefits package, including health, dental, vision and life insurance, a flexible spending account (FSA), and a 401(k)-retirement plan with company match. We are committed to supporting the well-being and financial security of our team members. Marion Community Bank is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status in accordance with applicable laws. Employment offers may be contingent upon successful completion of a background check. Marion Community Bank participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you require assistance or accommodation during the application or interview process due to a disability, please contact us directly, and we will make every effort to accommodate your needs.

Responsibilities

The Loan Assistant will gather financial information from new and existing customers, process loan packages, and coordinate loan closings. They will also handle regular loan maintenance and assist customers with deposit-related needs.