GENERAL FUNCTION

Responsible for verifying documentation on all residential real estate loans, commercial and consumer loans on the computer system. Reviews loan compliance and documentation on all incoming loans for proper documentation and notes any exceptions to required regulations, policies and procedures.

JOB QUALIFICATIONS

• High school graduate or equivalent
• Minimum of one year clerical and loan operations experience.
• Minimum of one year experience as a real estate loan assistant, closing agent, or equivalent experience.
• Proven knowledge of loan policies and procedures.
• Intimate knowledge of Real Estate Settlement and Procedures Act, Truth in Lending, Home Mortgage Disclosure Act , FNMA guidelines, and other compliance requirements.
• Excellent organizational skills and communication skills, both verbal and written.
• Demonstrated ability to interact with customers and employees, and listen effectively.
• Demonstrated ability to adapt to and use other PC based software packages.
• Ability to perform repetitive motion tasks.
• Ability to sit for extended periods of time
• Ability to transmit information in written form.
• Ability to lift and carry files weighing 20 25 lbs. From both high and low positions.
• Ability to work in small areas.

MAJOR DUTIES AND RESPONSIBILITIES

• Demonstrates an aptitude for banking and exhibits proficiency in all areas of loan documentation and maintenance. Has an inherent duty and responsibility to follow all policies and procedures regarding loan documentation.
• Assists loan officers with research on recorded documentation and clearing technical exceptions.
• Resolves customer questions or problems with loans and perform clerical duties necessary for the efficient operation of the department. Must keep informed and up-to-date on all company policies and procedures and be able to answer related internal and external questions within authority.
• Inventories and tracks all documentation upon entering or leaving the department. Reviews files for current financial statements on customers and films and arranges collateral files appropriately for correct documentation, lien protection, and compliance with state and federal regulations and laws.
• Retains a large volume of loan files, collateral files and credit files as required according to loan policy, procedures and regulatory guidelines. Responsible for establishing and maintaining official documents and records in appropriate files. Conducts periodic audits on files and purge obsolete information.
• Must gather requested information from credit or collateral files for customers, bank personnel, and examiners and distribute accordingly.
• Requires the ability to interact effectively with all levels of bank personnel.
• Attains specific goals related to production, quality documentation as described by supervisor.

ADDITIONAL RESPONSIBILITIES

• Compiles, types and files correspondence and loan documents for the department.
• Prepares monthly and quarterly reports and statements as instructed by Supervisor.
• Must communicate with auditors from state, federal, and independent agencies at times.
• Knowledgeable of all bank products and services.
• Ability to cross-sell to existing and prospective customers.
• Performs all other duties assigned by supervisor.