Loan Officer Assistant at UNION HOME MORTGAGE

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

1.0

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail Oriented, Organizational Skills, Multi-tasking, Time Management, Client Issue Resolution, Communication, Knowledge of Encompass LOS, MS Office Suite

Industry

Financial Services

Description

Job Details Job Location: Indianapolis IN - Indianapolis, IN Salary Range: $1.00 - $1.00 Hourly Job Category: Sales Description Responsible for managing communications, taking initial loan applications, support and guidance to customers throughout the loan process, and supporting the managing loan officer from contact to contract as necessary in a fast-paced environment. At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM! ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. TOP 3 Job Duties: Provide WoW service to all clients from initial contact through the contract received Lead Follow Up Document review Collect client basic information, either over the phone or initiate through myUHM app. Request and review all necessary borrower documentation. Full review of all borrower documentation and follows up on additional information needed Maintains regular contact with the Managing Loan Officer on the status of all active files Attends weekly huddle with LOA Team Leader and all sales huddles Initiates contact with new leads and realtors and asks for an appointment to meet with the Managing Loan Officer Pull Initial credit and provide a list of required documents for pre-approval appointment and collect such documentation for the file. Add contract details to the loan file when the contract is received, including completing file contacts with the title company and realtor contact details Manage Lead tracker with communication for Team Meetings Double-check guidelines when needed with the UW helpdesk Acts as liaison between borrower and other third parties such as realtor, and title company in communication Qualifications EDUCATION AND/OR EXPERIENCE 1-2 years in a basic Loan Officer Assistant role SKILLS Be structured, detailed and accurate in his/her approach to tasks Knowledge of the Encompass LOS and MS office suite Ability to identify and resolve client issues with good judgment. Have a desire to work in an energetic and high paced environment Skilled at Multi-tasking and staying organized with proper time management CERTIFICATES, LISENSES, REGISTRATIONS Loan officer Licence in the state you do business This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Loan Officer Assistant is responsible for managing communications and providing support to customers throughout the loan process. They assist the managing loan officer from initial contact to contract, ensuring a smooth and efficient workflow.