Loan Operations Quality Control at Citi

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan Documentation, Data Analysis, Project Management, Risk Management, Analytical Thinking, Team Leadership, Problem Solving, Process Improvement, Policy Formulation, Customer Interaction, Training, Report Preparation, Compliance, Judgment, Communication, Documentation Review

Industry

Financial Services

Description

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment. Integrates a solid understanding of industry, business standards and practices of loan documentation processes Applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement Ability to lead and provide guidance to a small team Deals with most loan related problems independently and has some latitude to resolve complex issues Applies judgment when interpreting data, preparing reports, and presents findings to management with recommendations based on identified trends and facts Designs and analyses complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities Participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that loan documentation/processing functions Demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies Timely management, escalation and resolution of all requests / inquiries / issues / errors related to loan documentation Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit, and the wider Operations group Provides informal guidance and/or on-the-job-training to new team members Has direct interaction with external customers to disseminate or explain information Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Individual must be accountable, ethical, results oriented, trustworthy and credible. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. 5-8 years of experience Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process Demonstrate understanding of Loan Processes, Procedures, Products and Services General awareness of managing, preparing, and reviewing loan documentation Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues Awareness of risk types, policies and control measures and processes Comply with applicable laws, rules, and regulations, and adhering to Policies Bachelor's/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 09, 2026 ------------------------------------------------------

Responsibilities

The role involves evaluating complex loan-related issues and managing the preparation and review of loan documentation. It also includes providing support for various tasks in the loan process and leading a small team.