Description:
Position: Loan Operations Specialist
Reports to: Director of Loan Operations
Supervises: None
Department: Loan Operations/Credit Administration
FLSA Status: Hourly Non-Exempt

QUALIFICATION REQUIREMENTS:

• High School diploma or equivalent
• 1-2 years of banking, lending and/or loan processing experience
• Excellent interpersonal, verbal, and telephone communication skills
• Strong organizational skills and attention to detail
• Tact and pleasantness in dealing with customers and Team Members
• Computer proficiency

PREFERRED QUALIFICATIONS:

• Extensive mortgage loan processing experience
• Banking experience, and knowledge of banking regulations
• Knowledge of tax returns and pre-qualification of borrowers
• Knowledge of all loan types offered by the bank
  Mountain Commerce Bank is an Equal Opportunity Employe

• Loan Operations Department Administration
  A. Process mail payments, opening under dual control and completing receipt log.
  B. Review mail and reroute as necessary. Update records as needed.
  C. Handle written correspondence and telephone calls from loan officers, account executives, brokers, title companies, escrow companies, closing agents, realtors, borrowers, etc. Handle calls if possible, and ensure fast, efficient, and helpful service to callers.
  D. Review and update daily reports and prepare other reports as required.