Loan Partner 1 – Client Flight Coordinator
Location: Sheridan, WY (In-Office Only)
Company: Altitude Home Mortgage – Redefining First Class in Home Financing
We’re growing our Flight Crew and looking for another Loan Partner 1 to join our team! This role is perfect for someone who thrives on details, loves serving people, and wants to help deliver a first-class home loan experience from application through closing.
Your Mission
As a Loan Partner 1, you’ll play a vital role in guiding our clients through the journey of homeownership. You’ll be the first-class co-pilot for borrowers and agents, ensuring smooth communication, accurate documentation, and an unforgettable client experience.
Key Responsibilities

Client Communication & Support

• Maintain communication with clients from application through closing.
• Provide weekly check-ins, market updates, and follow-ups during home shopping.
• Prepare loan summaries and updates for clients and agents.

Under Contract

• Make congratulatory calls—bring excitement, answer questions, and set expectations for the closing process.
• Provide rate options and lock loans.
• Partner with LP2/Closing Specialist to ensure a smooth closing process, handling care calls, rate/structure questions, and any tasks needed to keep the loan moving forward.

Post-Closing

• Conduct check-in calls with new homeowners.
• Request client reviews (CCR’s) and maintain communication.
• Build lender-for-life relationships through ongoing service and support.

Process Flows

• Assist with process improvements and the creation of new systems that make our team even more efficient.
• Collaborate with teammates to refine and document workflows.

What We’re Looking For

• Hungry, humble, and smart team player.
• High attention to detail with strong organizational skills.
• Excellent written and verbal communication.
• Comfortable with technology and eager to learn new systems (we’ll train you!).
• Passionate about helping others and creating an amazing client experience.
• Mortgage experience is helpful but not required—we’ll teach you everything you need to know.

Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In perso

Please refer the Job description for details