Loan Processor - Bilingual (English and Spanish) at Austin Telco Federal Credit Union

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Member Service, Loan Processing, Credit Reports, Organizational Skills, Communication Skills, Microsoft Word, Microsoft Excel, Bilingual, Consumer Lending, Time Management, Team Collaboration, Customer Support, Data Entry, Office Tasks, Problem Solving

Industry

Financial Services

Description

Description Austin Telco Federal Credit Union is looking for a detail-oriented Loan Processor who thrives in a fast-paced, member-focused environment. If you enjoy helping people, working with consumer loans, and being part of a collaborative team, this is a great opportunity to grow your career in financial services. What You’ll Do Member Service & Loan Support Process consumer loan applications in person and over the phone Run credit reports and prepare loan files for officer review Assist members with loan inquiries, payoffs, blue book values, and account services Process advances on existing lines of credit and VISA cards Support walk-in members with loan information and application needs Operational Support Obtain payoff amounts for refinances and calculate vehicle values Prepare release of title or lien documentation for management approval Provide backup coverage for the reception area as needed Perform general office tasks including scanning, faxing, emailing, and data entry Team & Culture Champion Austin Telco’s mission, values, and member-first culture Contribute to a positive, respectful, and service-driven team environment What You Bring High school diploma At least 6 months of consumer lending experience in a bank or credit union Fluency in English and Spanish (professional reading, writing, and speaking required) Strong organizational skills and attention to detail Ability to work independently and manage time effectively Excellent verbal and written communication skills Proficiency with Microsoft Word and Excel Comfort assisting members both in person and over the phone Why You’ll Love Working Here We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first. Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals Community Engagement: Volunteer opportunities and credit union-sponsored events A supportive, mission-driven culture that puts people first Additional Requirements Good credit standing (verified prior to hire) Successful background check and drug screening upon offer Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

The Loan Processor will process consumer loan applications, assist members with inquiries, and prepare loan files for review. They will also provide operational support and contribute to a positive team environment.