LOAN PRODUCTION MANAGER at Golden Empire Mortgage GEM

Westlake Village, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mortgage Lending, Sales Management, Customer Service, Coaching, Training, Recruitment, Problem Solving, Communication, Decision Making, Organizational Skills, Interpersonal Skills, Microsoft Office, Google Products, Accountability, Continuous Improvement, Client Satisfaction

Industry

Financial Services

Description

Join the GEM Mortgage Team! Ready to be part of a leading mortgage lender that truly puts clients first, at GEM Mortgage, a division of Golden Empire Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit. Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities. At Golden Empire Mortgage, our LEADER values guide everything: * Loyalty to our team, borrowers, and partners. * Excellence in all we do. * Accountability—we take ownership. * Driven for continuous improvement. * Engaged to deliver success. * Reliability you can count on. If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities! Overview GEM Mortgage, a division of Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for over 35 years. The GEM business philosophy holds true that all consumers deserve access to credit, where “our customers are our business” is the cornerstone for excellence. Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships. At GEM we understand that the lending process can be intimidating, that’s why we ensure that all of our employees hold to the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible. Under general supervision of the Branch Manager, the Loan Production Manager specializes in setting sales goals and overseeing the development of new mortgage business, the expansion of existing business relationships and the servicing of customers. Responsibilities Essential job functions * Exceed new business generation, pipeline, and sales management goals to increase market share. * Possess a strong understanding of our products, our competition in the industry and positioning. * Train, develop, and support Loan Originators through coaching, meeting assistance, and helping them partner with top agents and brokers. * Help Loan Originators achieve sales goals by leading, training, and motivating them to succeed. * Recruit new licensed loan originators and manage loan volume. * Enforce company procedures, policies, and protocols to ensure they are followed by all staff members. * Manage service experience to external members. Qualifications Minimum requirements * 3-5 years of experience in mortgage lending industry with 2-3 years’ experience in a supervisory role in customer service, operations, business development, or sales management * Current NMLS license * Must have ability to complete all phases of the mortgage loan origination process and have demonstrated knowledge of government and conventional residential mortgage loan products and regulations. Knowledge, Skills and Abilities * Strong understanding of industry-standard Sales techniques. * Exceptional communication skills, strong judgment and decision-making skills. * Standard office practices and procedures. * Computer skills: Microsoft Office and Google products * Strong interpersonal and problem-solving skills. * Must have excellent organizational skills and the ability to adapt to new conditions, assignments, and deadlines. Compensation Disclosure This is a commission-only position. The expected commission range depends on loan amount, structure, and volume. Actual compensation will vary based on individual performance, commission structure compensation agreement, and market conditions. At-Will Employment This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law. Work Location This position is primarily based in our office located at 826 6th St. South Suite 200, Office A . Regular in-office attendance is required during standard business hours. Equal Opportunity Employer Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. Reasonable Accommodations Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at HR@gemcorp.com [HR@gemcorp.com]. California Consumer Privacy Notice Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy https://gemcorp.com/page/privacy-notice [https://gemcorp.com/page/privacy-notice] .

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Responsibilities

The Loan Production Manager is responsible for exceeding new business generation and sales management goals while training and supporting Loan Originators. They will also recruit new licensed loan originators and manage loan volume.