Loan Quality Control Administrator I at Orange Bank & Trust Company

City of Middletown, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

64000.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan quality control, Lending compliance, Audit, Loan operations, Data integrity, Risk management, Microsoft Office, Analytical skills, Problem solving, Attention to detail, Written communication, Verbal communication, Workflow management, Internal controls, Banking software

Industry

Banking

Description

General Summary: The Loan Quality Control Administrator I will perform independent loan quality control post-closing reviews to (1) ensure accuracy, completeness, and integrity of loan data entered into the Bank’s operating system; (2) to ensure that loan data is consistent with the approved loan documents, and compliant with applicable regulations and Bank policies; and (3) to identify and track remediation of defects or errors detected. Besides all new loans, the Loan Quality Control Administrator I will complete a quality control review of loan renewals, loan extensions, loan annual reviews and paid-off notes. Daily loan file maintenance activities will also be validated against properly authorized documentation. Essential Duties and Job Responsibilities: 1. Obtain and review daily reports assigned, including but not limited to File Maintenance, Non-Activated, New Notes and Paid Off Notes. 2. For loan file maintenance activities, obtain authorization documents and validate legitimacy and accuracy of transactions. 3. Perform additional quality control review of file maintenance activities related to approved loan extensions and annual reviews. Confirm that required approval documents have been obtained and are properly saved to the Bank’s digital records system. Verify that the loan file maintenance conducted in the Bank’s operating system agrees with approval documents: signoff on quality control checklist to evidence review. 4. Ensure all file maintenance appearing on a non-activated loan report are completed timely and that the loan is subsequently funded and moved to new loan status. 5. For loan renewals, obtain approvals and newly executed loan documents and test against the Bank’s operating systems. Complete the quality control checklist to evidence review. 6. For paid off loans, complete quality control checklist and confirm the release of collateral, cancellation of insurance, and refund of any escrow balances due. 7. Utilize various reporting tools and loan origination systems to complete assigned workflows in a manner that promotes a high level of customer service, efficiency, accuracy and timeliness. 8. Update exception tracking for any items with defects or errors noted during the quality control process. Communicate findings to appropriate management for remediation. 9. Validate defects noted and remediated back to either loan documents or loan record, as applicable. 10. Perform job duties in a manner that ensures deliverables meet SLAs; ensuring all procedures related to quality control reviews are adhered to. 11. Assist with new loan file reviews as assigned. Education, Certification, Experience: Education: Required: High school diploma or equivalent Preferred: Bachelor’s degree Experience: Required: Three to Five years of work experience with a background in lending, loan operational processes, compliance or audit. Including but not limited to three plus years of experience and demonstrated success in loan operations, quality assurance and lending compliance or related. Preferred: An understanding of loan documentation, internal controls, technical expertise and risk management. Knowledge, Skills, Abilities: * Strong organizational skills and fastidious attention to loan details * Regard for importance of accuracy in every transaction performed, detect errors, and follow through on cited corrections. * Strong Computer Skills: Microsoft Office, Banking core and ancillary software, workflow management, and archiving systems. * Analytical, problem solving, and loan operational process skills. * Basic understanding of laws and regulations that impact bank lending functions. * Strong written and verbal communication skills. Work Environment: 1. Working Conditions: Flexibility to work additional hours including nights, weekends and holidays, as required. 2. Typically, the noise level in the work environment is low to moderate. 3. Will have high volume of interactions in person and over the telephone. 4. Fast-paced environment. 5. May experience occasional job stress in response to job demands. Physical Demands: 1. Frequently required to sit for prolonged periods of time. 2. Frequently required to talk and hear. 3. Normal range of vision and hearing abilities required. 4. Mobility required greeting and assisting employees and visitors. 5. Frequently required to skillfully operate a computer, telephone and other standard office equipment. 6. Occasionally travel between all locations of the bank. 7. Occasionally travel outside of work location to attend meetings and training programs. 8. Occasionally lift and/or move up to 20 pounds. Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.

Responsibilities

The Loan Quality Control Administrator I performs post-closing reviews to ensure loan data accuracy, completeness, and regulatory compliance. They also track remediation of defects and validate loan file maintenance activities against authorized documentation.