Loan Quality Control Specialist at GPO Federal Credit Union

Town of New Hartford, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan Documentation, Compliance Requirements, Analytical Skills, Problem-Solving Skills, Lending Regulations, Organizational Skills, Communication Skills, Attention to Detail

Industry

Banking

Description

Description Our Mission: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve. Overview of the Role: - The Loan Quality Control Specialist ensures the accuracy, compliance, and integrity of all loans booked by the Credit Union. This role is responsible for conducting post-closing reviews of consumer, mortgage, and commercial loan files to verify adherence to internal policies, and regulatory requirements. The Specialist serves as a key quality checkpoint to minimize risk, maintain data integrity, and support continuous improvement in lending operations. Requirements Responsibilities - Conduct detailed post-closing reviews of all booked loan files for completeness, accuracy, and compliance with Credit Union policies and applicable regulations. - Verify documentation accuracy, including income verification, collateral valuation, underwriting decisions, and loan terms. - Identify, document, and communicate deficiencies or inconsistencies to appropriate staff and management. - Track and report trends, recurring issues, and root causes to assist with process improvement and staff training. - Ensure that data in the core and loan origination systems matches supporting documentation. - Prepare and maintain quality control reports and monthly summaries of findings. - Collaborate with underwriting, member services and processing teams to resolve discrepancies or policy violations. - Participate in audits, examinations, and compliance reviews by providing documentation and explanations as needed. - Stay current on lending regulations and internal policy and procedural updates. - Recommend procedural enhancements to strengthen loan quality and compliance. - Perform other duties as requested to support overall loan operations. Expectations - Maintain high attention to detail and accuracy in all work performed. - Complete assigned reviews within established turnaround times. - Uphold confidentiality and integrity in handling sensitive member and Credit Union information. - Communicate findings in a professional, constructive, and solutions-oriented manner. - Support a culture of continuous improvement and operational excellence within the lending department. - Demonstrate strong understanding of Credit Union guiding principles and a commitment to Excellence. Qualifications - A two-year degree in a related field OR - 3 years + of relevant experience in a financial institution. - Strong understanding of consumer, real estate, and/or commercial loan documentation and compliance requirements. - Excellent analytical and problem-solving skills. - Strong knowledge of lending regulations. - Proficiency in loan origination and core credit union systems. - Exceptional organizational skills with the ability to manage multiple priorities. - Strong written and verbal communication skills. - High degree of accuracy and attention to detail. Physical Demands - Sitting for prolonged periods of time. - Frequent computer use and screen time. - Frequent typing and use of fine motor skills. Decision Making - Exercises sound judgment when identifying and documenting errors or potential risk areas. - Recommends corrective actions but refers complex or high-risk issues to management for final resolution. - Works independently within established policies and procedures but escalates regulatory or material compliance issues promptly. Financial Responsibilities - Ensures financial data accuracy in loan systems, directly impacting portfolio integrity and risk reporting. - Helps prevent potential financial losses due to errors, non-compliance, or misreporting, - May assist with data validation for internal or external audits. Communication - Collaborates regularly with loan officers, processors, underwriters, and compliance staff. - Communicates findings clearly, professionally, and constructively. - Prepares concise reports and presentations for management review. - Participates in departmental meetings to share insights and suggest process improvements. Equipment Used - Must be proficient in computing equipment, calculators and other data processing programs. Work Environment - Must promote a positive, friendly and courteous environment. Actual compensation rate will be determined based on relevant experience.

Responsibilities

The Loan Quality Control Specialist conducts post-closing reviews of loan files to ensure compliance with internal policies and regulations. This role also involves tracking trends and communicating deficiencies to support process improvements.