Loan Service Specialist at Tech Systems

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

20.0

Posted On

04 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Problem Solving, Customer Service, Multitasking, Organization, Basic Computer Skills, Call Center Operations, Documentation

Industry

IT Services and IT Consulting

Description

Do you enjoy talking to people, solving problems, and making someone's day a little easier? If so, we'd love to meet you! We're looking for a friendly and dependable Call Center Representative to join our team. You'll be the voice customers turn to for help, answering questions, resolving concerns, and creating positive experiences with every call. What You'll Do Answer incoming customer calls Help customers find solutions and resolve issues Provide exceptional customer service with a positive attitude Document customer interactions accurately Work with teammates to ensure customers receive the support they need Turn challenging situations into great customer experiences What We're Looking For Strong communication and people skills A positive, can-do attitude Ability to stay organized and multitask Basic computer skills Customer service experience is a plus, but not required Someone who enjoys helping others and learning new things Why You'll Love It Supportive and friendly team Opportunity to build valuable customer service skills Fast-paced days that never feel boring Career growth opportunities A workplace where your contributions make a difference Job Type & Location This is a Contract position based out of Honolulu, HI. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Honolulu,HI. Application Deadline This position is anticipated to close on Jul 15, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

The role involves answering incoming customer calls to resolve issues and provide exceptional support. The specialist is responsible for documenting interactions accurately and collaborating with teammates to ensure positive customer experiences.