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Loan Servicer at First Farmers Bank & Trust

Kokomo, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Communication Skills, Phone Skills, Confidentiality, Basic Computer Skills

Industry

Banking

Description

Description POSITION SUMMARY: Be an integral part of the Loan Servicing team while building relationships with lenders, loan support staff, and customers. Manage and accurately book all loan types on the bank's core processing system, adhering to regulatory compliance and bank procedures. Perform file maintenance as requested or necessary. DUTIES: 1. Handle customer inquiry calls in the Loan Department 2. Assist bank employees with making tickets, account maintenance, codes, and ensuring data integrity throughout the life of the loan. 3. Perform maintenance on loan accounts, codes and ensuring date integrity throughout the life of the loan. 4. Process payoff requests; both internal and external 5. Accurately book all loan types 6. Maintain a high level of attention to detail 7. Balancing of internal accounts 8. Assist with audit or reviews of loan files and servicing needs 9. Process and assist with all UCC tasks including but not limited to continuations, amendments, and terminations 10. Research and review non-post loan payments 11. Process and mail notice and statements, maintaining tracking if necessary 12. Perform other duties as assigned Requirements RELATIONSHIPS/QUALIFICATIONS: 1. Responsible to the Loan Servicing Manager for the fulfillment of duties assigned 2. Will have contact with the customers and co-workers on a regular basis 3. Accuracy and strong attention to detail is required 4. Strong communication and phone skills, confidentiality and basic computer skills are desired WORKING CONDITIONS: 1. Normal office environment 2. Extended viewing of computer screens 3. Moderate lifting up to 25 pounds 4. Repetitive hand and arm movement

Responsibilities

The Loan Servicer will manage and accurately book all loan types on the bank's core processing system while adhering to regulatory compliance and bank procedures. They will also handle customer inquiries and assist with loan account maintenance.