Loan Services Specialist at Heritage Bank NA

Willmar, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

34.62

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan servicing, ACH processing, Overdraft protection, Credit reporting, Dispute resolution, Tax reporting, GL reconciliation, SBA reporting, FSA reporting, USDA reporting, Mortgage loan documentation, Title policies, RESPA, HMDA, CSI NuPoint Core

Industry

Banking

Description

Description Ready to Take Your Career to the Next Level? Join Heritage Bank NA! We hire from MN, SD, IA, WI, FL, MO and AR. Position Summary: Responsible for a variety of duties and tasks relating to servicing of loans. This is an operations position that also includes contact with the customer. Core Responsibilities Board a variety of new loans to the system and fund proceeds to respective GL’s Set up automatic payments, ACH and overdraft protection Pay PMI, taxes, insurance as needed. Releasing collateral upon repayment etc. Credit reporting and dispute resolution, Year-end Tax Reporting Loan Control Balancing and other GL Reconciliations Monitoring daily loan transactions & exceptions using various IQ reports Timely and accurate responses to customer and employee questions and requests Monthly SBA payment reporting and FSA/USDA semi-annual balance reporting Servicing of participated and purchased loans Assist tellers/RM’s with loan payment applications Correspond with sub-servicer when customer issues arise Cenlar branch payments and new loan wires Gather documents for audits as requested Set up and monitor ticklers Provide payoff statements Assist SAT with coding and tracking of troubled loans and 1099 C Preparation MLA and SCRA determinations, coding and tracking Secondary Responsibilities All Employee Owners help Heritage be successful in any way possible never saying “That’s not my job”. As an Employee Owner “Everything is my job” Participates in all required BSA training and demonstrates knowledge of BSA relative to job responsibilities. Responsible for security as it applies to this position. Responsible for compliance with laws and regulations applicable to this position. Responsible for performing professional and accurate service. Performs other tasks, as assigned. Bank Standards At Heritage Bank, we are committed to a customer-centric, service-driven culture. We operate under the following core standards: Mission: Help people succeed financially. Ethics: Always do the right thing. Solutions: Bring innovative solutions to challenges. Ownership: Take accountability and learn from our mistakes. Positivity: Bring energy and enthusiasm to everything we do. Compensation & Benefits Get ready to be rewarded! This position provides an hourly range of $23.08-$34.62. Full-time team members enjoy a comprehensive benefits package including paid time off, paid holidays, and even paid volunteer days. Your health is covered with medical, dental, and vision insurance, plus plan for your future with our 401(k) and ESOP retirement plans. Enjoy additional benefits and incentives consistent with our company policy. Join us and discover how rewarding your career can be! Disclaimer This job description outlines the general nature of the role and is not intended to be all-inclusive. Duties, responsibilities, and benefits may change as business needs evolve. Employment is at will, meaning either the employee or the Company may end the employment relationship at any time, consistent with applicable law. We are an Equal Opportunity Employer and value diversity at all levels of the organization. Requirements 2-year degree in related fields Working knowledge of mortgage loan documentation terminology and methodology 4 years’ experience. Requires education, expertise, and competence to complete the assignment in accordance with Federal Regulations. Intermediate knowledge of title policies and related loan regulations such as RESPA, HMDA, and other bank lending policies CSI NuPoint Core experience is a plus

Responsibilities

The specialist is responsible for servicing loans, including boarding new loans, managing payments, and handling collateral releases. They also perform GL reconciliations, monitor loan transactions, and provide support for customer and employee inquiries.