Loan Services Supervisor at My Community Credit Union

Midland, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

30.05

Posted On

18 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan Servicing, Loan Operations, Direct Lending, Indirect Lending, Loan Documentation, Compliance, Mentoring, Training, Database Management, Microsoft Office Suite, Risk Reduction, Reporting, Tracking, Communication, Attention To Detail, Organizational Skills

Industry

Banking

Description

MCCU is hiring a Loan Services Supervisor! Click the link below to review the complete job description. Ideal Candidate: You’ll love this role if you are highly organized, detail‑driven, and enjoy leading operational processes that directly support member and dealer relationships. You take pride in accuracy, accountability, and mentoring others, while ensuring loan funding and documentation are completed timely and in compliance with policy. You are comfortable balancing hands‑on work with supervision and thrive in a fast‑paced lending environment. 1. What Sets You Apart * Service: Ensures a seamless, accurate, and timely lending experience for members, dealers, and internal partners by maintaining zero‑error funding standards. * Attention: Reviews loan documentation thoroughly, follows established procedures, and maintains compliance with all lending and regulatory requirements. * Pride: Takes ownership of loan funding and documentation from start to finish and follows through on commitments. * Value: Identifies and communicates issues that impact loan funding timelines while supporting efficient reporting and tracking processes. * Advocate: Supports team success through training, mentoring, collaboration, and professional communication. 2. What You Bring to the Role * Minimum of two (2) years of related lending, loan servicing, or loan operations experience * Experience with Direct and Indirect loan funding preferred * Graduation from an accredited senior high school or equivalent or GED * Knowledge of Microsoft Office Suite and database management systems * Strong attention to detail and organizational skills * Ability to communicate clearly and professionally with members, dealers, team members, and management * Ability to manage multiple priorities and meet daily deadlines in a fast‑paced environment A Preview of What Joining Us as a Loan Services Supervisor Looks Like The Loan Services Supervisor supports the Loan Services Manager by overseeing daily loan funding and servicing operations for Direct and Indirect lending. This role audits loan files, verifies documentation and calculations, ensures proper disbursement of funds, and maintains accurate tracking and reporting. The Supervisor plays a key role in training and mentoring Loan Services staff, assisting with workload management, and serving as a resource for loan servicing inquiries. Success in this position requires strong attention to detail, effective communication, and consistent application of lending standards and procedures. The Impact Behind This Role 1. Ensure accurate and timely funding of Direct, Indirect, and Smart Fund loans 2. Maintain complete and compliant loan documentation 3. Support strong dealer, member, and internal partnerships 4. Strengthen operational efficiency and risk reduction through effective tracking and reporting 5. Support team success by mentoring and training employees 6. Assist management with oversight of daily department operations To learn more about our company, culture, and the benefits we offer, please click here. [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f95f26da-fa1b-4e18-aeb7-6301f36e7dba&ccId=19000101_000001⟨=en_US] Please note: This posting is not intended to serve as a full job description and does not outline all essential duties, responsibilities, or requirements of the role. For complete detailed information about this position, please refer to the linked job description at the bottom of this posting. MCCU is an equal opportunity employer. [https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf] All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. A disabled individual requiring reasonable accommodation shall not be denied the opportunity due to a disability. Applicants requiring accommodations to the application and/or interview process should contact a representative of the Human Resource Department at (432) 687-8415. All employment offers with My Community Credit Union are contingent upon the candidate having successfully completed a criminal background and credit check. My Community Credit Union will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.

Responsibilities

The Loan Services Supervisor oversees daily loan funding and servicing operations while auditing files and verifying documentation. They also provide training and mentorship to staff to ensure compliance and operational efficiency.