Lobby Ambassador 22 €/Std. (m/f/d) at Securitas USA Corporate Services

Cologne, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

22.0

Posted On

07 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reception Management, Communication Skills, Organizational Skills, Team Leadership, Customer Service, Security Management, IT Proficiency, MS Office, Bilingual Communication, Event Coordination, Visitor Management, Access Control, Hospitality Experience, Professional Appearance, Problem Solving, Interpersonal Skills

Industry

Security and Investigations

Description

Unternehmensbeschreibung The Lobby Ambassador (m/f/d) is the central representative and coordination person in the reception area of an international IT company for game development. The position combines demanding reception, communication and organisational tasks with team responsibility and interface management. The area of responsibility includes ensuring a professional, brand-appropriate reception experience, the operational management of the reception and service team and close coordination with internal and external partners. Stellenbeschreibung Professional, friendly and service-oriented reception and care of guests, partners and employees Contact person for general inquiries on site and by phone Management and issuance of visitor badges, management of access rights and control of access authorisations Organization of the reception process and support for guest appointments, presentations and events Ensuring a well-groomed, representative appearance of the lobby and adjacent areas Daily secure communication in German and English within an international workplace Qualifikationen Completed commercial training, e.g. in the field of office management, hotel industry or event management, or a comparable qualification is an advantage Tested protection and security ( IHK - Geprüfte Schutz- und Sicherheitskraft) Several years of professional experience in the security, reception, hospitality or front office sector, ideally in an international environment Certified service staff for protection and security or higher, specialist for protection and security desirable First experience in leading small teams is an advantage Confident handling of IT, MS Office and modern communication platforms (e.g. Teams, Slack, Zoom) Very good knowledge of German, as well as very good written and spoken English. Zusätzliche Informationen Fair pay – thanks to collective bargaining agreements in accordance with the BDSW collective agreement – €22/hour. Well provided for – through tax-free collective bargaining allowances in accordance with the BDSW collective agreement for night work 10%, Sunday work 50%, and national holidays 100%. Job security – thanks to a permanent employment contract with the market leader Fully rested – thanks to 26 days of vacation per year, increasing regularly Appreciated – through tax-free gift vouchers for birthdays, weddings, Christmas, and many other occasions Clever savings – with attractive employee discounts on pay TV providers, mobile phones, gyms, banks, and numerous other providers. Well equipped – thanks to the additional company pension scheme (bAV) with up to 20% employer contribution Always protected – with free Securitas group accident insurance – even in your free time Well trained – thanks to the extensive Securitas seminar catalog and the BDSW-certified Securitas security training school Comprehensive advice – with designated contact persons at the property or in the operations center Well organized – thanks to predictable working hours and fixed duty rosters Modern clothing – with free, high-quality work and functional clothing Always informed – with the Securitas online employee portal We look forward to receiving your application! To apply, click on Apply now, fill out the online application form, and upload your current resume and your IHK qualification certificate. Your application documents will be reviewed and processed by our recruiting team within 3 business days. We will contact you by phone to clarify any open questions. Personal interview with the hiring team (supervisors/division management) at our Securitas branch in Dortmund. We look forward to getting to know you! If you have any questions or other concerns, you can reach us by phone Monday through Friday from 8:00 a.m. to 5:00 p.m. at 0211 - 64003272. Your contact: Anika Gritschke – Recruiting Specialist Region West This is us! Securitas is the market leader in security services: worldwide and in Germany. Our tasks? As numerous and diverse as our employees. We employ 341,000 people in 44 countries worldwide, including 20,000 employees in Germany. With a wide range of customer properties, a broad customer base, and strong team spirit, we offer you stability and variety in your tasks. With our values of honesty, attentiveness, and helpfulness, our goal is to make the world a safer place. Securitas stands for equal opportunities and diversity! As a signatory to the Diversity Charter, we reject discrimination of any kind and welcome applications and collaboration with people regardless of gender, sexual orientation, ethnic and social background, age, disability, religion, or worldview.

Responsibilities

The Lobby Ambassador is responsible for providing a professional and friendly reception experience for guests, partners, and employees. This role includes managing the reception team and coordinating with internal and external partners.