Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
We are currently on the lookout for an experienced Lobby Host to join our small team based at the corporate offices of a well know retailer in the Paddington area.
Our front of house team looks after all duties related to the reception and meeting room services at the location. This varied role is predominantly based in the main entrance, where the reception team defines the first impressions guests and visitors have of our client’s business, along with the service they receive whilst in the office.
Alongside the reception duties, the team also spend time in the meeting room space, helping the hospitality team with the hosting of events, managing the booking of meeting rooms, assisting in the set up of meeting rooms and AV services when required.
The team are proactive in dealing with requests, diligent with booking rooms and motivated to deliver a consistently great service.
This role is a standing role & requires proactive lobby hosting providing a friendly and welcoming atmosphere for colleagues and visitors.
Hours: 40 hours per week, 8-hour shifts between 7am-6pm. Monday-Friday.
Salary: £31,000
Qualifications
Previous experience of working within a high-end customer service environment is preferred.
The successful candidate will be outgoing and friendly, with a passion for customer services. They will also maintain a professional appearance and possess the ability to communicate clearly and effectively face to face and over the telephone.
Additional Information

What’s in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Please refer the Job description for details