Company Description
A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.
Job Description

Reporting to Guest Experience Manager, responsibilities and essential job functions include but are not limited to the following:

• Demonstrate Fairmont’s Brand Standards in all interactions
• Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors
• Make our Guests and Visitors feel warm and welcome
• Assist Guests with luggage
• Assist Guests with directions to the Front Desk, or any other area of the Hotel
• Welcome Guests using authentically local greetings
• Engage in conversation with first time visitors, show them the lobby and the surroundings

QUALIFICATIONS

• Must possess outstanding Guest services skills, responsibility, professional presentation and sophisticated communication skills
• Impeccable grooming
• Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.
• Must be flexible in terms of working hours
• 2 years minimum experience in customer service is an asset
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on Guest needs, remaining calm and courteous at all times

VISA REQUIREMENTS:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

• Demonstrate Fairmont’s Brand Standards in all interactions
• Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors
• Make our Guests and Visitors feel warm and welcome
• Assist Guests with luggage
• Assist Guests with directions to the Front Desk, or any other area of the Hotel
• Welcome Guests using authentically local greetings
• Engage in conversation with first time visitors, show them the lobby and the surrounding