YOU’RE ONLY HUMAN.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant at our Pacific Fair store and multiple kiosk locations.
As a Local Community Consultant, you play a pivotal role in bringing Medibank products and services to your local community. When a customer engages with us, you are encouraged to show individual accountability and responsibility for supporting them end-to end with outstanding service. You possess a cross-set of skills and diversity that equip you to solve a range of standard day-to-day problems, and to serve local customers in the communication channels of their choice (in store, on the phone, in community, or messaging).
You are curious, creative and enjoy taking accountability for delivering results, all with a willingness to experiment with new ideas and ways of working. You adapt easily to new challenges and pivot quickly to ensure that your customers are always front of mind.
There are 6 key magnets that drive our ambitions to help create autonomy and to serve locally within our Geo teams. These encompass People, Trust, Customer, Growth, Value and Health.