Local Dispatcher in Trucking/Logistics at Davis Trucking LLC

West Rancho Dominguez, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

25.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Interpersonal Skills, Customer Service, Organization, Attention To Detail, Problem-Solving, Decision-Making, Time-Management, Teamwork, Forklift Operation, Data Entry

Industry

Truck Transportation

Description

Description Come work for our well-established and growing 35-year-old Logistics company in our Los Angeles location! Have a good attitude, be a team player, and the rest is easy. We will set you up for success! Job Summary: The dispatcher is responsible for assigning jobs to drivers and ensuring that all service requests are completed in a timely fashion. In addition to performing data entry and customer service tasks, the dispatcher’s main duty is to be the main source of communication for drivers and help them resolve any issues that may arise throughout the day. This position examines logistic capacities and assigns jobs accordingly so that services may be completed as efficiently as possible. A high degree of problem-solving skills are required for this position, as well as the ability to work in a fast-paced environment and manage time effectively while prioritizing time-sensitive tasks. Supervisory Responsibilities: Ensure drivers are on schedule to complete their daily pickups/deliveries Duties/Responsibilities: Data entry tasks Customer service tasks (answer e-mails, phone calls, etc) Sort deliveries by pre-determined areas to create driver manifests Enter, schedule, and assign jobs through Crown Freight Manager software. Determine if drivers have the capacity to accept additional jobs throughout the day Respond to customer problems and engage in conflict resolution Ensure that drivers are on schedule to complete their assigned jobs Troubleshoot logistical issues Forklift Experience Schedule: Full-Time, Monday to Friday, 06:00 AM to 03:00 PM Pay Starting At: $21-25/ hour, depending on experience Benefits: Free Medical Insurance! Dental and Vision Insurance Plans available Paid Vacation Paid Sick Leave Select Paid Holidays 401(k) Retirement Plan 90 Day Probation Period for benefit eligibility and time off accrual On Demand Pay- early access to your earnings!: Requirements Required Skills/Abilities: Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational and attention to detail Strong problem-solving and decision-making skills Excellent time-management skills Ability to function well in a high-paced and at times stressful environment Ability to work well in a team Ability to adapt and be an active learner in a changing environment Ability to load and unload if required using a forklift Education and Experience: High School Diploma Customer Service experience (1 year minimum) Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times

Responsibilities

The dispatcher assigns jobs to drivers and manages communication to ensure service requests are completed efficiently and on schedule. Responsibilities include data entry, customer service, and troubleshooting logistical issues using Crown Freight Manager software.