Local Land Charges & Address Management Officer at Croydon Council

Greater London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

33987.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Local Land Charges, Address Management, Street Naming & Numbering, LLPG Maintenance, Data Accuracy, Analytical Skills, Problem Solving, Mapping Interpretation, Customer Service, GDPR Compliance, Financial Record Keeping, Organizational Skills

Industry

Government Administration

Description

Salary range: Grade 4-5 (£30,717 to £33,987p.a.) plus fantastic benefits Contract: Permanent Hours of work: 36 hours per week Location: Croydon About Croydon Croydon is one of London’s largest and most diverse boroughs, with a strong focus on delivering high-quality, customer-focused services for our communities. We are committed to continuous improvement, innovation, and ensuring residents and businesses receive accurate and reliable information. About the role We are seeking a motivated and detail-oriented Local Land Charges & Address Management Officer to join our high-performing team. This is a varied and rewarding role supporting the delivery of statutory services, including Local Land Charges, Street Naming & Numbering (SNN), and the Local Land & Property Gazetteer (LLPG). You will play a vital part in maintaining accurate land and property records, supporting conveyancing processes, and ensuring compliance with legislation. As part of a collaborative team, you will work flexibly across service areas and develop your expertise through training and experience. This role offers progression opportunities as your skills develop. What you’ll be doing * Process Local Land Charges searches, ensuring accuracy and statutory compliance * Support and manage Street Naming & Numbering processes, including assigning addresses * Maintain and enhance LLPG and property datasets * Investigate and resolve complex land, property, and address queries * Validate, update, and manage data across multiple systems * Deliver excellent customer service via phone, email, and written correspondence * Support income processing and ensure accurate financial records * Contribute to service improvements and data quality standards About you Knowledge & experience * Experience in Local Land Charges, LLPG, address management, or a similar technical environment * Understanding of relevant legislation and standards (e.g. LLC, SNN, BS7666) * Knowledge of local authority processes such as planning or building control (desirable) * Experience working in a fast-paced, customer-focused environment Skills & abilities * Excellent attention to detail and data accuracy * Strong analytical and problem-solving skills * Ability to interpret mapping and property-related information * Strong organisational skills and ability to meet deadlines * Confident communicator with excellent customer service skills * Ability to work independently and as part of a team What we offer * Competitive salary (dependent on experience and grade) * Generous annual leave entitlement * Access to the Local Government Pension Scheme * Flexible and hybrid working opportunities * Ongoing learning and development * A supportive and inclusive working environment Additional information * Occasional out-of-hours working may be required * Participation in emergency response arrangements may be necessary * The role involves working with sensitive data and requires strict adherence to GDPR and confidentiality standards Our commitment to diversity Croydon Council is committed to creating a diverse and inclusive workforce. We encourage applications from all backgrounds and communities and are dedicated to promoting equality of opportunity in employment and service delivery. Apply now If you’re looking to build your career in land and property services and make a real impact in a dynamic local authority, we’d love to hear from you. To view the Local Land Charges & Address Management Officer role profile please click here [https://drive.google.com/file/d/1KEDdf0D_BYEhMbnaiwRmRd1aDnUS8lcI/view?usp=drive_link]. Croydon Council’s priorities The Council balances its books, listens to residents, and delivers good sustainable services * Get a grip on the finances and make the council financially sustainable * Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses * Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors * Ensure good governance is embedded and adopt best practice * Develop our workforce to deliver in a manner that respects the diversity of our communities Key business plan outcomes: * Croydon is a place of opportunity for business, earning and learning * Children and young people in Croydon have the chance to thrive, learn and fulfil their potential * Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home * People can lead healthier and independent lives for longer * Croydon Council’s new ways of working Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Responsibilities

The role involves processing Local Land Charges searches and managing Street Naming and Numbering processes to maintain accurate property records. The officer will also manage the Local Land & Property Gazetteer (LLPG) and resolve complex land and address queries.