Local Service Manager - Hygiene at Rentokil Initial Group

Perth, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Mentoring, Service Management, Productivity Improvement, Quality Audits, Customer Relationship Management, Safety Initiatives, Dispute Resolution, Communication, Sales Growth, Team Management, Operational Planning, Service Standards, Problem Solving, Technology Utilization

Industry

Environmental Services

Description

Join our team and use your engaging leadership style to lead a team of service people to delivery high-quality service to our Initial Hygiene clients. Your chance to join a market-leading organisation Work within an experienced, supportive, and collaborative team environment Great package, onsite parking, and easy-to-reach location Rentokil Initial has a great opportunity for a Local Service Manager to join the Perth team in the Initial Hygiene Department. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor, and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales. Responsibilities in this role include: Coach, mentor and train the Service Team to achieve targets. Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year. Implement the regional annual operational plan. Conduct regular quality audits of specified client base and premises. Ensure company service practices are met and identify opportunities to improve service standards. Ensure service efficiency is optimised through tools and technology available. Ensure the team’s company vehicles are maintained in a safe, reliable, and clean condition. Proactively resolve customers’ issues. Develop and maintain long-term customer relationships. It is expected that the successful candidate will have: 3 or more years in a similar services role 3 or more years experience within a management role with a services or operations background Experienced in implementing Worksite safety initiatives, dispute resolution, and regular reporting to higher management High-level communications and commercial experience The drive to lead by example to set a high standard of customer service If this sounds like the opportunity you’ve been looking for to take your career to the next level, click the APPLY button now to submit your resume. About us At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Responsibilities

The Local Service Manager will coach, mentor, and lead a team to deliver high-quality service to clients while monitoring productivity and implementing operational plans. They will also conduct quality audits and maintain customer relationships.