Local Service Manager - Pest Cairns at Rentokil Initial Group

Cairns, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Mentoring, Operational Planning, Quality Auditing, Customer Relationship Management, Dispute Resolution, Commercial Experience, Worksite Safety, Productivity Monitoring

Industry

Environmental Services

Description

"Want to move to Far North Queensland for affordable housing, higher quality of life with lower living costs?" Join our team and use your engaging leadership style to lead a team of service people to delivery high-quality service to our Pest Control clients. Your chance to join a market-leading organisation Work within an experienced, supportive, and collaborative team environment Great package, onsite parking, and easy-to-reach location Rentokil Initial has a great opportunity for a Local Service Manager to join the Cairns team in the Pest Control Department. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor, and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales. Responsibilities in this role include: Coach, mentor and train the Service Team to achieve targets. Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year. Implement the regional annual operational plan. Conduct regular quality audits of specified client base and premises. Ensure company service practices are met and identify opportunities to improve service standards. Ensure service efficiency is optimised through tools and technology available. Ensure the team’s company vehicles are maintained in a safe, reliable, and clean condition. Proactively resolve customers’ issues. Develop and maintain long-term customer relationships. It is expected that the successful candidate will have: 3 or more years in a similar services role A Pest Technician License or willing to obtain in the first 6 weeks 3 or more years experience within a management role with a services or operations background Experienced in implementing Worksite safety initiatives, dispute resolution, and regular reporting to higher management High-level communications and commercial experience The drive to lead by example to set a high standard of customer service If this sounds like the opportunity you’ve been looking for to take your career to the next level, click the APPLY button now to submit your resume. "Internal applications must be in by COB 31 July 2026" About us At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Responsibilities

Lead, coach, and mentor a team of service people to deliver high-quality pest control services and drive sales growth. Responsibilities include monitoring productivity, conducting quality audits, and maintaining long-term customer relationships.