Locality Services Officer Level 3 (Contracts) at Canterbury City Council
Canterbury, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

15 Nov, 25

Salary

35064.26

Posted On

15 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Legislation, Customer Service Skills, Writing, Regulations, Access, Consideration, English

Industry

Other Industry

Description

AN EXCITING VACANCY WITHIN OUR LOCALITY SERVICES TEAM AT CANTERBURY CITY COUNCIL

Are you someone with a keen eye for detail and a passion for making the area we live in a better place?
Working closely with out Contracts Team you will help us ensure the successful delivery of a number of contracts including the Grounds Maintenance contract, building cleaning, waste collection and the Street Cleansing contract with Canenco.

YOUR KNOWLEDGE

  • Requires an extensive understanding of relevant processes, statutory compliance, regulations and legislation for multiple service areas

YOUR EXPERIENCE

  • Ability to demonstrate customer service skills in managing challenging and complex situations whilst taking into consideration people’s different styles/needs

YOUR SKILLS

  • Communicates clearly and effectively to diverse audiences in writing and verbally on a range of topics
  • Ability to work with a degree of autonomy as well as being an effective team player

YOUR QUALIFICATIONS

  • Good standard of English and Maths at GCSE grade 4 or above or the equivalent work related experience
  • Full driving licence and access to your own vehicle
    Due to the nature of this role, the successful applicant will be required to undertake a Basic DBS check as part of their pre-employment clearances.
Responsibilities
  • Carrying out regular inspections to ensure the quality of work delivered is in line with expectations
  • Working to resolve issues identified swiftly with our contractors
  • Responding to reports from members of the community regarding the delivery of key services
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