Pride Marine Group is seeking a Location Manager for our Rosseau Lake location in Muskoka, ON

JOB REQUIREMENTS

• Pleasure Craft Operator Card (nice to have)
• Ability to effectively communicate both verbally and in writing
• Effective leadership skills, with a strong focus on mentoring and motivation of employees
• Three years of experience in a management role and five years of experience in a related industry
• Degree in business administration, management, or a field related to the industry an asset
• A well defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Ability to supervise and motivate a team to achieve and exceed their goals

JOB DUTIES

• Provide leadership for employee relations through effective communications, coaching, training, and development
• Ensure the effectiveness of employees through strategic hiring, assignment of duties, discipline, and dismissal
• Ensure employees have clear goals and are aware of expectations
• Plan and conduct meetings with employees to communicate sales targets, goals, and projects
• Ensure all sales employees maintain a high level of product and service knowledge on an ongoing basis
• Celebrate successes and foster an atmosphere of success
• Administer disciplinary action in accordance with established procedures
• Ensure that all employees comply with company policies, procedures, and ethical standards
• Handle customer concerns, disputes and issues in a professional, courteous and timely manner
• Model and champion the company’s dedication to providing excellent customer service
• Work with Service Manager to ensure Service achieves goals
• Ensure cleanliness of all grounds and facilities
• Must comply with Health and Safety policies and Standard Operating Procedures