Location Relationship Manager-Digital Banking Kotak 811-Regional Sales at Kotak Mahindra Bank

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Enablement, Distribution Management, Relationship Management, Digital Banking, Field Team Management, Product Sourcing, Cross-selling, Performance Monitoring, Training and Development, Stakeholder Management, Operational Query Resolution, Product Positioning

Industry

Banking

Description

Location Relationship Manager Department Digital Banking Location PAN India Reporting to Regional Relationship Manager Position Grade M2/M3 Job Role: State-Level Responsibility * Assigned to a state based on approved manpower distribution and business requirements. * Act as the primary enablement and support interface for alternate channel field teams in the assigned geography. Field Team Engagement * Work closely with last-mile field teams / channel partners to drive sourcing momentum. * Conduct regular on-ground and virtual interactions to review performance and provide guidance. Training & Enablement * Train field teams on 811 product sourcing, eligibility norms, documentation, and process adherence. * Enable teams on cross-sell processes and effective product positioning. * Ensure adoption of updates related to policies, campaigns, and process changes. Business Support & Query Resolution * Address and resolve business, process, and operational queries raised by field teams. * Liaise with internal stakeholders to facilitate smooth closures and resolution of escalations. Productivity & Performance Drive * Monitor productivity metrics and take action to improve sourcing efficiency and conversions. * Identify gaps and implement corrective measures to enhance field performance. Target Achievement & Incentive Awareness * Drive achievement of monthly sourcing and cross-sell targets for the assigned state. * Ensure field teams are well-informed about incentive structures, schemes, and campaigns to improve motivation and performance. Job Requirement: * Graduate / Postgraduate in any discipline * 3–7 years of experience in banking, financial services, sales enablement, alternate channels, or distribution management * Prior experience in managing geographically dispersed field teams is preferred.

Responsibilities

The role involves acting as the primary support interface for alternate channel field teams to drive sourcing momentum and product adoption. Responsibilities include training teams on product norms, monitoring productivity metrics, and ensuring the achievement of monthly sourcing and cross-sell targets.