ABOUT THE ROLE

We are seeking a detail-oriented Document Imaging & Capture Specialist to join our operations team. This position plays a vital role in ensuring the secure and efficient processing of client documents through scanning, imaging, and record retention. You will be responsible for operating high-speed OPEX machinery, identifying exceptions, and maintaining compliance with industry regulations.

WHAT YOU’LL DO

• Perform routine daily maintenance on OPEX scanning machines.
• Extract, sort, and prepare documents for scanning, including cash, credit card payments, and foreign items.
• Identify and escalate error messages or equipment issues.
• Scan and image incoming documents received via U.S. mail, overnight courier, and local delivery.
• Ensure all documents are processed according to departmental guidelines and specific client instructions.
• Maintain accurate document retention and recordkeeping through proper box proration.
• Work efficiently in a high-volume, continuous production environment.
• Lift/move boxes, trays, and racks of work (up to 25 lbs).