Lodge Manager & Maintenance/Guide COUPLE | Outback Spirit Tours at Journey Beyond

Broome, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lodge Management, Maintenance, Team Leadership, Guest Experience Management, Property Operations, Logistics, Administration, Infrastructure Maintenance, Guided Experiences, Food and Beverage Service, Budget Management, Cost Control, Safety Culture, Staff Induction, Coxswain Licence Operation, Hospitality Management

Industry

Leisure;Travel & Tourism

Description

Be part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business. ABOUT US Outback Spirit Tours offers a range of unique adventure tours and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 8 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime. Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Indigenous Tourism Australia. ABOUT THE ROLES Pungalina is a vast wildlife sanctuary stretching from the Savannah Way to the pristine coastline of the Gulf of Carpentaria. Owned and operated by the Australian Wildlife Conservancy, the sanctuary protects a diverse range of ecosystems and is home to more than 350 species of mammals, birds, reptiles and frogs. Outback Spirit Tours is seeking an experienced couple to manage Pungalina Safari Camp for the upcoming touring season, running through to the beginning of October. This is a rare opportunity to live and work onsite in a truly spectacular and remote location, with accommodation and meals provided. These are hands-on roles responsible for the day-to-day operations of the lodge. Working together, you will lead a small team and oversee all aspects of the guest experience, property operations, and logistics to ensure every guest enjoys an exceptional and memorable stay. At least one person must hold a Coxswain Licence and be confident operating our vessel to take guests out on the Calvert River. Key responsibilities include (but are not limited to): Leading and supporting a small team to deliver exceptional guest experiences Managing daily lodge operations, including staff coordination, logistics and administration Overseeing property and infrastructure maintenance Delivering and supporting guest activities and guided experiences Ensuring guest accommodation and lodge facilities are presented to the highest standard Supporting the team in delivering outstanding food and beverage service Managing budgets and maintaining effective cost control Driving a strong safety culture, ensuring incidents and hazards are reported and addressed promptly Conducting staff inductions and supporting ongoing training and development Working towards achieving strong Net Promoter Scores (NPS) and overall guest satisfaction This is a unique opportunity to lead a passionate team, experience remote Australia at its best, and help create unforgettable memories for guests travelling through this remarkable part of the country. ABOUT YOU You have a genuine passion for travel, hospitality and the Australian outback, and you are excited by the opportunity to live and work in a remote environment. The ideal couple will bring a combination of operational, hospitality and practical skills, along with the enthusiasm to create outstanding guest experiences. To be successful you will have: One person must hold a Coxswain Licence Experience in maintenance, property care, or as a ground person (preferred) Proven experience in lodge, tourism or hospitality management Previous experience working in remote locations (highly regarded) Strong leadership and team management skills Excellent communication and interpersonal abilities A passion for hospitality, tourism and adventure travel The ability to remain calm, flexible and solutions-focused in a remote environment Responsible Service of Alcohol (RSA) certification Remote First Aid certification (including CPR) Food Safety certification WHAT WE OFFER All meals and accomodation provided for free Amazing opportunity to work in a dynamic, growing tourism business Generous discounts on Journey Beyond travel and experiences A career with opportunities for progression, transfers, and secondments Employee Referral Policy Private Health discounts Employee Assistance Program Discounts on Journey Beyond merchandise If you’re an adventurous couple who thrives in remote environments and takes pride in delivering exceptional guest experiences, we would love to hear from you.

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Responsibilities

This couple will lead a small team overseeing all aspects of guest experience, property operations, and logistics for the Pungalina Safari Camp, ensuring exceptional and memorable stays for guests. Key duties include managing daily lodge operations, overseeing maintenance, delivering guided activities, and maintaining high standards for facilities and service.