Lodgekeeper- Postcard Cabins Shenandoah, Stanardsville, VA at Hotel Equities

Stanardsville, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

16.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Pressing, Folding, Record Keeping, Organizational Skills, Interpersonal Skills, Customer Consultation, Stain Removal, Sewing, Inventory Management, Maintenance, Problem-Solving, Time Management, Customer Service, Communication, Reasoning

Industry

Hospitality

Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins Shenandoah in Stanardsville, VA 22973. Job Purpose: The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom. To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them. Lodgekeeper Responsibilities: * Sorting, washing, drying, pressing, and folding clothing and other textile items. * Removing stains from items using the appropriate procedures. * Performing minor sewing duties. * Tracking which items belong to whom. * Keeping an updated inventory of laundry detergents and sewing kits. * Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment * Tracking maintenance and repairs on laundering equipment. * Ensuring that the facility remains clean at all times. * Anticipating and responding to customers' queries, concerns, and complaints. * Keeping sufficient tokens or change for the washing and drying machines, if required. Lodgekeeper Requirements: * High school diploma or equivalent is advantageous. * Prior experience in a similar role is preferable. * Familiarity with cleaning detergents and laundering equipment. * Ability to stand for long periods. * Capacity to lift up to 20 pounds unaided. * Basic arithmetic skills. * Outstanding organizational and time management skills. * Excellent analytical and problem-solving skills. * Personable disposition with a knack for customer service. * Available to work shifts and on weekends. Other: * Being passionate about people and service. * Strong communication skills are essential when interacting with guests and employees. * Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. * Problem-solving, reasoning, motivating, and training abilities are often used. * Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: * $16/hour * Team Driven and Values Based Culture * Medical/Dental/Vision * Vacation & Holiday Pay * Same-day pay available * Employee Assistance Program * Career Growth Opportunities/ Manager Training Program * Reduced Room Rates throughout the portfolio * Third Party Perks (Movie Tickets, Attractions, Other) * 401(k) * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Life insurance * Parental leave * Referral program

Responsibilities

The Lodgekeeper is responsible for all aspects of textile care, including sorting, washing, pressing, folding, stain removal, and minor sewing duties for guest items. Additionally, the role involves maintaining laundry inventory, preparing for shifts, ensuring facility cleanliness, and addressing customer queries and complaints.