Lodging & Restaurant Supervisor at Flatrock
San Diego, California, United States -
Full Time


Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

0.0

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Staff Supervision, Recruiting, Training, Scheduling, Guest Relations, Microsoft Office, Rooms Management Systems, Direct Marketing, Social Media Marketing, Banquets Support, Housekeeping Management, Labor Management

Industry

Description
At Charger Hospitality in San Diego’s historic Old Town, every day is a celebration—where vibrant culture, lively entertainment, and authentic California history come together to create an unforgettable workplace. Enjoy competitive pay, employee perks, and a fun, dynamic environment in the heart of Old Town. Apply today!    Title:                Lodging & Restaurant Supervisor Reports To:     General Manager Department:    Lodging   Summary of Position:  Effectively manage the activities of the Cosmopolitan Hotel & Restaurant to ensure an extraordinary experience for all guests and visitors to the site.  This includes effective coaching and mentoring of staff providing training that addresses professional conduct, service standards and adherence to Company policies and procedures.   Responsibilities: Responsible for recruiting, interviewing, hiring and training all staff to ensure safe and efficient operations per the Company’s policies and procedures Provide effective supervision, professional development and recognition programs for all Lodging staff for the purposes of employee growth and bench building Design, plan and coordinate special projects/events to improve and enhance guest services and housekeeping programs Timely and efficient scheduling of all staff with particular attention to peak operating periods and labor management Personally inspect various areas of the facility, on a daily basis, working closely with the management team to ensure adherence to the Company’s cleaning and safety requirements Comply with and ensure the compliance with lost and found and key security procedures Possess appropriate knowledge of the Park and surrounding area, and train staff in same, to be an effective information resource for all guests Responsible for guest communications utilizing direct marketing, social media and other forms of marketing as requested by GM Respond to all guest requests or complaints in a timely and professional manner Effectively communicate with other departments regarding guest room availability, maintenance concerns and other requests related to rooms management Responsible for assisting restaurant operations with setup support for banquets, supervision of restaurant operations and special events.   Position Requirements: Possess positive and professional communication skills, both written and verbal Must be able to work a variety of day, night, weekend, holiday shifts Expert Computer Skills- Microsoft Office (Word, Excel, Outlook) and Rooms Management related systems Majority of shift will be spent on feet (up to 8 hours per day) in a fast paced environment, in close proximity to other people Ability to lift up to 25 lbs. frequently and up to 50 lbs. occasionally with frequent bending, twisting and squatting required.   Education and Experience: Education:                  High School Diploma or equivalent required.                                    Bachelor’s degree in Hospitality or Sales and Marketing related fields preferred   Experience:                2 (two) years front desk/room registration/hospitality experience preferred                                     2 (two) years supervisory or management experience preferred                                    Resort experience preferred   Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
Responsibilities
Manage the daily activities of the Cosmopolitan Hotel & Restaurant to ensure an extraordinary guest experience. This includes supervising staff, coordinating special events, and overseeing both lodging and restaurant operations.
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