Lodgings Associate at Fossil Rim Wildlife Center

Glen Rose, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Interpersonal skills, Multitasking, Housekeeping, Laundry, Point-of-sale transactions, Communication, Attention to detail, Organization, Time management

Industry

Environmental Services

Description

FOSSIL RIM WILDLIFE CENTER invites applicants for the position: Lodgings Associate Summary/Purpose of Position: The Lodgings Associate plays a critical role in delivering a high-quality, seamless guest experience for overnight visitors at Fossil Rim Wildlife Center. This position operates as a hybrid role supporting both front desk operations and housekeeping functions, ensuring that guest accommodations, common areas, and service interactions meet established cleanliness and hospitality standards. This role requires strong guest service skills, attention to detail, and the ability to balance multiple responsibilities in a fast-paced, guest-focused environment. Description of Position: The responsibilities of the Lodgings Associate include but are not limited to the following: * Provide professional and courteous guest service in person and over the phone * Assist with reservations, guest inquiries, and point-of-sale transactions * Complete guest check-in and check-out procedures * Clean guest rooms and common areas to established standards * Perform daily laundry, restocking, and general housekeeping tasks * Maintain cleanliness and organization throughout the Lodge * Stay informed on Fossil Rim operations, attractions, and policies * Complete assigned daily tasks and support overall Lodge operations Experience and Qualities Required: * Strong customer service and interpersonal skills with a professional and approachable demeanor * Effective verbal communication skills, both in person and via telephone * Ability to multitask and remain organized in a dynamic work environment * High attention to detail and ability to follow procedures accurately * Ability to work independently with minimal supervision while contributing to a team environment * Demonstrated reliability, punctuality, and flexibility * Maintain a clean, professional appearance in accordance with department uniform standards * Interact with guests and team members in a respectful, positive, and service-oriented manner Work Requirements: * Schedule of up to 29 hours per week; must be available for weekends, holidays, and peak seasons * Ability to stand and walk for extended periods, as well as climb stairs in a multi-level facility * Ability to lift up to 50 pounds, work with cleaning chemicals and laundry equipment * Uphold Fossil Rim’s mission, values, and commitment to conservation and guest experience * Adhere to all organizational policies, including the Employee Handbook and Risk Management Plan Please submit your resume today! We are a Non-Profit organization and an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law. Fossil Rim is an “at will” and equal opportunity employer. It should be noted that it is company policy to conduct background checks on potential new employees, inclusive of testing for drugs and controlled substance use.

Responsibilities

The Lodgings Associate manages front desk operations, including reservations and guest check-ins, while also performing housekeeping duties to maintain cleanliness standards. This hybrid role ensures a high-quality guest experience by balancing service interactions with facility maintenance tasks.