JOB SUMMARY:

This is an opportunity to join a fast-growing Managed Services Provider. We are seeking an experienced Senior Configuration Management Administrator for Logic Monitor to join our team. The ideal candidate will be responsible for managing and maintaining our Logic Monitor system and its global configurations. This role requires a deep understanding of many technologies and monitoring systems as well as excellent problem-solving skills, and the ability to work collaboratively with other teams.

• Deep experience with Logic Monitor, or New Relic/Big Panda/Other monitoring tools) to gain actionable insights
• Strong experience developing tools, integrations, and dashboards with Logic Monitor or similar monitoring systems.
• Strong Experience with CI/CD methodologies, workflows, configuration management, and tools such as ServiceNow
• Linux/Windows system administration
• Scripting and automating administration tasks like Python, Bash, PowerShell
• Web application hosting and troubleshooting experience (ISS, Apache, Tomcat, Nginx)
• High Availability / Load Balancing / Redundancy
• File storage technologies NFS, LVM
• Technical troubleshooting skills for both system performance and network connectivity issues.
• Deep knowledge in any of the following: automated monitoring, CI tools (Continue Integration tools like Jenkins), auto-scaling, Infrastructure as Code (IaC),
• Ensure data integrity and security by implementing best practices.
• Perform regular backups and recovery procedures.
• Collaborate with development teams to support application development and deployment.
• Troubleshoot and resolve database-related issues.
• Develop and maintain documentation for database processes and procedures.
• Stay updated with the latest industry trends and technologies.
• Deliver exceptional customer service, ensuring end-user satisfaction and maintaining a positive relationship with clients.