Logistic & Customer Service Specialist CSL Catania Italy CT Log Cust Serv at Zoetis
Catania, Sicilia, Italy -
Full Time


Start Date

Immediate

Expiry Date

22 Aug, 25

Salary

0.0

Posted On

22 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Logistics/Procurement

Description
  • Prepare in collaboration with supply planner shipping plans to meet customer demands, considering appropriate modes of transport to maintain a cost-effective balance between customer service and shipment costs, within corporate guidelines.
  • Ensure documentation is accurately processed, distributed, and released to carriers and customers in a timely manner.
  • Resolve issues related to cargo transportation, addressing disputes, commercial discrepancies, and damaged product claims involving quality department.
  • Communicate effectively and timely with planning colleagues regarding delivery issues for import and export.
  • Manage the flow of orders, coordinating delivery pickup and/or drop-off schedules. Monitor and communicate expected delivery date, managing and communicating any delay.
  • Track and trace cargo, monitoring shipments to ensure they reach their final destination on time
  • Organize the shipping and receiving of products/samples with a focus on accuracy, efficiency, and time management.
  • Manage shipping orders in the ERP system, prepare shipment documentation, and issue relevant invoices.
  • Perform other related activities to achieve department and site objectives.
  • Initiate and participate in continuous improvement activities.
  • Prepare and update related SOP’s ensuring constant adherence with all applicable regulations.
  • Collaborate to the budget project proposing expenses related to logistic operations.
  • Coordinate and manage all aspects of import and export transactions, ensuring smooth operations and compliance with domestic and foreign regulations.
  • Prepare/review and process import and export documentation including bills of lading, packing lists, invoices, and customs declarations.
  • Process inbound and outbound documentation for import and export activities ensuring effective and complete filing.
  • Communicate with vendors, suppliers, and customers, ensuring timely and accurate information exchange.
  • Verify and process duties, taxes, and charges, ensuring accurate financial transactions related to shipments.
Responsibilities

Please refer the Job description for details

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