Logistic Operation Sr. Staff - Bilingual (English / Korean) at Woongjin, Inc

Cerritos, California, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

34.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Orientation, Negotiating Skills, Import Logistics, Global Import Operations, Customs Compliance, Operational Planning, Pricing, Ocean Freight, Air Freight, Trucking Freight, SOP Maintenance, Excel, PowerPoint, Analytical Skills, Problem-Solving Skills, Interpersonal Skills

Industry

Staffing and Recruiting

Description

Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Strong customer orientation and strong negotiating skills Background in import logistics, global import operations, and Customs Compliance Develops and maintains operational plans to include all business requirements of customers Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise Reviews KPIs for each business and performance regularly for customer satisfaction Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior Performs ad-hoc reporting, as required Performs other job-related duties as required Salary: $30 - $34 /hr. (D.O.E) Qualifications 3+ years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier) but not required Warehouse (WMS) experience preferred Strong Excel spreadsheet and PowerPoint preparation skills Highly organized with the ability to manage multiple projects while paying close attention to detail Bilingual in English and Korean preferred Excellent analytical and problem-solving skills Great interpersonal skills, with the ability to communicate openly and effectively Works well under pressure and has a sense of urgency Strong work ethic Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word Bachelor’s Degree preferred Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Responsibilities

This role involves developing and maintaining operational plans to meet customer business requirements, providing freight pricing for ocean/air/trucking, and maintaining Standard Operating Procedures (SOPs) for compliance. The incumbent will also build relationships with carriers and vendors while regularly reviewing Key Performance Indicators (KPIs) for customer satisfaction.