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Logistic Technician at Microsoft

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Inventory Management, Warehouse Management, Supply Chain, Information Technology, Data Management, Security Compliance, Problem Solving, Communication, Attention to Detail, Heavy-Load Movement Equipment, RMA Process, Ticket Management, Physical Inventory Tracking, Stock Ordering, Escalation Management

Industry

Software Development

Description

Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. Leverage process knowledge and best judgment to complete tasks with minimal direct supervision. Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories). Ensures detailed physical inventory tracking and staging. Help to reconcile and report inventory discrepancies. Notifies management about ordering stock shortages. Escalates any issues to management. Comply with security and data management policies. Embody our culture and values. High School Diploma AND relevant experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. These requirements include, but are not limited to the following specialized security screenings: Demonstrated experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.

Responsibilities

The Logistic Technician is responsible for coordinating warranty claims and processing failed vendor hardware devices. They must maintain accurate inventory records and escalate issues as necessary during high-volume activities.