JOB OVERVIEW

We are seeking a highly organised and proactive individual to join our team as a Logistical and Diary Support Officer. This role is essential in supporting our tutors and customers by ensuring diaries, bookings, and communications are managed smoothly and efficiently.

• Manage tutor diaries, ensuring schedules are up to date and accurate.
• Book sessions for customers and coordinate appointments.
• Respond to customer enquiries via email and telephone in a timely and professional manner.
• Arrange and distribute webinar links for online sessions.
• Record and maintain accurate data on CRM systems.
• Respond to customer queries, providing clear information and support.
• Provide general administrative assistance to support the wider team.