JOB SUMMARY

BM2 Freight Services, Inc. is searching for a Full-time Logistics Account Representative to work at our Corporate Office in Covington, KY. Logistics Account Representatives will be expected to develop, maintain, and grow a book of business. Logistics Account Representatives are purely customer-facing and work closely with our Open Board Team to cover their customers’ freight.
At BM2 Freight, our No. 1 investment is our employees. We are looking for a professional with strong communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company.

• Prospecting & Relationship Building: Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from Business Development Manager to increase business footprint with a particular customer.
• Prioritize Team Workload: Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis.
• Customer Outreach & Load Confirmation: Continually touch base with your customers in order to proactively maintain business and customer satisfaction.
• TMS Documentation: After TMS training, use it to document all customer interactions, issues, etc.
• Communication: Be in constant communication with your customers and Carrier Sales Representative
• Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across.