As a Logistics Administrator, your duties will include:

• Coordinate the dispatch of UK and international customer orders, ensuring deliveries are completed on time and in line with agreed lead times
• Arrange cost-effective transport solutions and manage relationships with freight providers, customers, suppliers and internal teams
• Prepare and process all transport and export documentation, ensuring compliance with customs regulations and shipping legislation
• Manage customer enquiries and provide administrative support to the sales team, delivering a high standard of customer service
• Coordinate warehouse pick and pack priorities to ensure efficient order fulfilment and dispatch
• Produce and analyse weekly and monthly KPI reports to support operational performance and continuous improvement

To be successful in the role of Logistics Administrator, you will have:

• Previous experience within a logistics, transport, shipping or supply chain coordination role
• Strong customer service and administrative experience
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
• Strong communication and stakeholder management skills, with experience liaising with customers, suppliers, freight providers and internal teams
• Proficiency in Microsoft Office applications, with ERP system experience desirable, previous Sage experience would be advantageous
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