Key responsibilities include:

• Coordinating the collection and shipment of goods
• Tracking deliveries and following up where anything has not gone to plan
• Keeping customers informed when goods are ready for collection or delivery
• Preparing logistics and shipping documentation accurately
• Liaising with carriers, suppliers, customers and internal teams
• Seeking improved pricing for larger loads and regular transport requirements
• Supporting wider logistics-team activity and providing cover where needed
• Maintaining accurate information across internal systems
• Working with ERP and transport-management systems to support efficient processes

What we’re looking for:

• Previous administration experience within logistics, transport, supply chain, customer service or a similar environment
• Strong attention to detail and a methodical approach to work
• Confident communication skills, both written and verbal
• Comfortable managing multiple priorities in a busy environment
• Good Microsoft Office skills, particularly Excel
• Experience using ERP or transport-management systems would be an advantage, but is not essential
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