Logistics Analyst at AKAMAI TECHNOLOGIES INC

Escazú, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Order Management, Shipping, Customs Documentation, Incoterms, Global Freight Processes, Excel, Analytical Skills, Problem-Solving, Organization, Communication

Industry

technology;Information and Internet

Description

Are you passionate about delivering internet streaming for our customers? Are you excited about logistics operations in high-tech environment? Join our Logistics team We are seeking a detail-oriented Logistics & Order Fulfillment professional to join our Global Logistics Team. The role oversees end-to-end order management and leads shipping issue resolution. It supports Akamai's global platform by coordinating with 3PL, manufacturers, vendors, carriers, and customs. Key priorities include ensuring timely delivery, maintaining system accuracy, and enhancing stakeholder satisfaction across international operations. Partner with the best Akamai Cloud Platform team takes ownership for planning, building, maintaining and operating our global platform. Responsibilities include designing, developing, and deploying essential technologies. This encompasses hardware, software, and network infrastructure supporting all Akamai products. The team ensures consistent availability and performance for our customers. As a Logistics Analyst, you will be responsible for: Managing the complete order lifecycle, ensuring accurate fulfilment, timely execution, cost efficiency, and proper documentation. Addressing shipping disruptions such as delays, lost shipments, customs holds and compliance issues effectively. Collaborating with manufacturing and repair vendors to monitor order status and returns. Partnering with internal teams to communicate timelines, resolve and flag inventory discrepancies, and improve fulfillment speed. Monitoring and reporting on performance metrics for order accuracy, on-time delivery, and vendor reliability. Building ad hoc reports to manage orders in queue as they hit set milestones. Do what you love To be successful in this role you will: Have 2 years of relevant experience and a Bachelor's Degree in a relevant field or its equivalent Have experience in logistics, supply chain, or international shipping. Be experienced in fulfilment/order management and end-to-end logistics process. Be familiar with customs documentation, Incoterms, and global freight processes. Have advanced Excel and analytical skills. Be familiar with working across systems (ERP, WMS, tracking tools). Demonstrate exceptional abilities in problem-solving, organization, and effective communication. Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status. #LI-Remote

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Responsibilities

The Logistics Analyst will manage the complete order lifecycle, ensuring accurate fulfillment and timely execution. They will also address shipping disruptions and collaborate with various stakeholders to improve fulfillment speed.