THE POSITION

Genentech is a biotechnology company dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.
We celebrate our unique history as the pioneers of scientific breakthroughs that have an incredible track record of improving lives. And yet, our ambitions are bigger and bolder. Together, we are united in a bold quest to solve the world’s most complex health challenges and serve society.

Your general accountability is defined by the Roche corporate directives, guidelines and operating principles, as well as by the company’s core values and behaviors. In the particular role you will have the following major responsibilities:

• Manage the intake, prioritization, and resolution of customer requests and escalate issues across all logistics and trade compliance processes Guide and enable key users through transactional activities,ensuring process adherence and t supporting master data management
• Lead end-to-end continuous improvement initiatives across the Supply Chain
• Cultivate and leverage partnerships with key business stakeholders across a wide range of business functions, including key logistics and trade customers across GNE, the US Warehouse network, Direct Materials Procurement to monitor and prioritize actions, ensuring uninterrupted supply
• Design, optimize, and implement logistics and trade process workflows, establishing new procedures that enhance efficiency, compliance, and scalability
• Serve as the primary contact and utilize systems (ERP, trade management, and logistics) to generate data reports, analyze metrics, and interpret KPIs, providing insights into the operational status of the logistics and trade processes
• Develop and maintain Genentech logistics and trade operational guidance procedures and/or work instructions as needed
• Coordinate global transportation and trade-related operational activities, ensuring the balance of on-time delivery, damage prevention, compliance, and cost-effectiveness, through cross-functional communication and alignment within Roche/GNE and with third-party partners
• Proactively monitor and maintain process health of logistics and trade operational activities,developing data reports to publish key performance indicators
• Analyze operational issues or process gaps to identify root causes; implement solutions and drive continuous improvement
• Manage communications with internal and external stakeholders to ensure processes are followed and service expectations are met

Skills & Mindset:
We have high expectations around end-to-end thinking and cross functional collaboration in a global network by taking ownership and delegating decisions to the appropriate level. We value an entrepreneurial mindset with the ability to constantly change or adapt in a dynamic environment. We expect you to focus on the most impactful and value adding work by prioritizing your efforts with a clear focus on creating value for the patient. You will be willing to explore new opportunities, be comfortable with ambiguity and taking smart risks, while complying with the latest regulations.