At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• Handles enquiries such as order status, shipping instructions and any special customer request.
• Timely processing of orders drop by customer.
• Schedule orders and work with operation to ensure orders are picked and packed to meet on time delivery.
• Coordinate internally & externally email response.
• Liaise with forwarders on import & export documents.
• Ensure activities perform are adherence to ISO process.
• Ensuring minimum response time to customer query or complaint.
• Able to support warehouse activities like unloading, receiving, sorting, put away & Quality checked etc.
• Willing to work on Public Holidays & Weekends if there is a business requirement.
• MHE skill such as Forklift, Reach truck etc.

REQUIREMENTS

• Possess working experience in warehouse environment and knowledge in WMS / SAP systems will be an advantage
• Possess forklift license or other experience in operating MHEs will be an advantage

Please refer the Job description for details