Key Duties And Responsibilities

Trip Package & Documentation Management

• Prepare, assemble, and manage daily trip packages for drivers, owner-operators, and third party carriers.
• Scan, index, and archive inbound and outbound shipment documentation.
• Scan and archive Proofs of Delivery (PODs) and Bills of Lading (BOLs).
• Ensure all required trip and shipment documentation is complete, accurate, and properly filed.
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Data Accuracy & Audit Support

• Perform Provision audits and other data accuracy checks as required.
• Validate documentation and system records to ensure alignment with operational activity.
• Identify data discrepancies, missing documentation, or errors and report issues for correction.
• Support compliance with documentation, audit, and record retention requirements.
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OS&D, Service & Reporting Support

• Support OS&D tracking and documentation by gathering and organizing required records.
• Assist with service-related reports by compiling documentation and supporting data.
• Provide administrative support for service investigations and follow-up as required.
• Maintain organized records to support internal and external reporting needs
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Administrative & Operational Support

• Support transportation operations with administrative tasks and reporting as required.
• Assist supervisors and managers with data preparation and documentation requests.
• Maintain organized electronic and physical filing systems.
• Follow established procedures and escalate issues when documentation standards are not met