QUALIFICATIONS

• 2+ years of experience in logistics, billing, or order management (manufacturing industry experience is an asset).
• Strong attention to detail with excellent organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency with Google Suite (Docs, Sheets, Drive, Gmail, etc.).
• Experience with ERP systems or order entry software is considered an asset.
• Strong communication skills, both written and verbal.

ABOUT THE ROLE

We are looking for a detail-oriented and highly organized Logistics & Billing Coordinator to join our team. This role is responsible for managing shipment documentation, verifying order details, ensuring billing accuracy, and supporting customer account requirements. The ideal candidate is someone who thrives in a fast-paced environment, has strong problem-solving skills, and can balance both logistics and administrative tasks with accuracy and efficiency.

KEY RESPONSIBILITIES

• Assign shipment numbers to original documents.
• Collect and verify Bills of Lading from shippers.
• Cross-check order details with the planner and shop floor to ensure accuracy.
• Obtain approvals for customer credit authorization before scheduling shipments.
• Input pricing for designated accounts and send invoices and account updates electronically.
• Review and manage back orders; manually input orders when needed.
• Verify order and shipment details on customer platforms, ensuring accuracy of pricing, shipment numbers, tracking details, and invoice information.
• Dispute discrepancies and update tax codes when required.
• Confirm freight costs and finalize invoice details.
• Prepare billing summaries and manage invoice consolidation for select accounts.
• Process credit notes for returns, repairs, shipment discrepancies, or other adjustments.
• Submit customer authorizations, including pricing, freight, and discounts.
• Prepare monthly shipment reports and complete related billing tasks.