Logistics Claim Specialist - Bilingual (English/Korean) at Woongjin, Inc

Dalton, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

26.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claim Management, Investigation, Documentation, Coordination, Tracking, Reporting, Auditing, Compliance, Bilingual English Korean, Logistics, Warehouse Operations, Manufacturing Operations, MS Excel

Industry

Staffing and Recruiting

Description

Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Manage and process all damage-related claims, covering both finished goods and raw material components in the warehouses Identify, investigate, and document damages (handling, transportation, storage, production, etc.) Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and finance Prepare and submit claim documentation to internal departments, vendors, carriers, and other interested party Track claim status, recovery progress, and closure timelines Maintain comprehensive claim records and develop periodic damage and claim trend reports Support internal audits and compliance requirements related to damage and claim management Qualifications Bilingual in English & Korean Minimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operations Hands-on experience handling product or material damage cases in a manufacturing or plant environment Strong investigation, documentation, and cross-functional coordination skills Ability to manage multiple claim cases simultaneously Proficiency in MS Excel Preferred Qualifications Experience in manufacturing plants handling both finished goods and raw materials Familiarity with internal claim processes, vendor claims, and insurance handling Experience working with external suppliers, carriers, or insurance companies Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C *** Compensation: USD 23 - USD 26 - hourly

Responsibilities

The specialist will manage and process all damage-related claims for finished goods and raw materials, requiring identification, investigation, and documentation of damages across handling, transportation, and storage. This role involves coordinating claim resolution with internal departments and preparing necessary documentation for submission to vendors, carriers, and other interested parties.