Logistics Client Operations Specialist at Charger Logistics Inc

San Pedro Sula, Cortés, Honduras -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Logistics, Problem Solving, Time Management, Microsoft Office, Bilingual, Communication, Order Processing, Customs Coordination, Relationship Building, Dynamic Knowledge, Freight Issues, Appointment Scheduling, Conflict Resolution, Multi-tasking, Engagement

Industry

Truck Transportation

Description

Charger Logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continue to grow. Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of San pedro Sula. ** English fluency is a must ** Responsibilities: Build expert and dynamic knowledge of company products and services. Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship. Provide track and trace updates for the shipments. Continually update customers as to the status of each order as required and solve customer-specific freight issues. Entering, updating and processing customer orders on various interfaces. Ensure & confirm pickup and delivery appointments for drivers. Coordinating with other departments to clear customs paperwork. Follow established procedures for processing bills. Perform duties as assigned by the Customer Service Manager. College diploma or university degree. Previous logistics and customer service experience is an asset. Ability to solve problems and alleviate conflicts or escalate tactfully. Strong time-management with an ability to prioritize and multi-task. Proficient in Microsoft office, with aptitude to learn new software and systems. Fluency in English and Spanish is a must. Competitive Salary Healthcare benefits, Food coupons, “We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.”

Responsibilities

The Logistics Client Operations Specialist is responsible for building knowledge of company products and services, engaging with customers, and providing updates on shipments. They will also handle order processing, coordinate with departments, and follow procedures for billing.