Key Responsibilities

• Manage day-to-day inventory, including receiving, dispatch, stock transfers and stocktakes.
• Maintain accurate inventory records and investigate stock discrepancies.
• Coordinate customer orders from receipt through to picking, packing, dispatch and delivery.
• Record serial numbers and maintain accurate shipment and delivery documentation.
• Coordinate domestic and international freight with couriers and freight providers.
• Prepare, move and organise equipment for customer demonstrations, conferences and events.
• Coordinate equipment movements for repairs, servicing and returns.
• Work closely with sales, service, finance and customer teams to ensure orders and equipment are available when required.
• Process purchase orders, invoices and freight documentation.
• Respond to customer and internal enquiries via phone and email.
• Assist with reporting and month-end processes.

About You We are looking for someone with:

• 2+ years' experience in warehouse, logistics, inventory or operations coordination.
• Strong understanding of inventory and warehouse processes.
• Experience using ERP, WMS or inventory management systems.
• Good Excel and general computer skills.
• Experience coordinating freight, deliveries or logistics.
• Strong administration, organisation and attention to detail.
• Excellent communication and problem-solving skills.
• A practical, hands-on approach and willingness to work physically within a warehouse environment.
• Ability to lift and move equipment up to approximately 25kg.
• Forklift licence desirable but not essential.
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