Logistics coordinator - Bilingual (English/Korean) at Woongjin, Inc

Duluth, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

30.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Documentation Management, Communication, Coordination, Invoicing, Financial Support, Logistics, Supply Chain Management, Customer Service, MS Office, Excel, Word, Outlook, ERP, WMS, Problem-Solving, Bilingual Korean

Industry

Staffing and Recruiting

Description

Company Description For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Documentation Management Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.). Ensure compliance with company, customer, and regulatory documentation requirements. Maintain accurate filing systems (digital and physical) for all logistics-related records. Communication & Coordination Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates. Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers. Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims. Invoicing & Financial Support Generate, verify, and process logistics-related invoices in alignment with contractual agreements. Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness. Assist in resolving discrepancies in billing, payments, and supporting claims processes. Qualifications Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred. 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus). Strong organizational skills with attention to detail and accuracy. Excellent communication skills (verbal and written) for cross-team and customer interactions. Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred. Ability to manage multiple priorities in a fast-paced environment. Preferred bilingual Koreans Key Competencies Detail-oriented and process-driven. Strong problem-solving and follow-up skills. Customer-focused with ability to build positive relationships. Adaptability to shifting priorities and time-sensitive tasks. Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C *** Compensation: USD 26 - USD 30 - hourly

Responsibilities

The role involves preparing, reviewing, and maintaining all shipping and receiving documentation, ensuring compliance, and acting as the primary contact for logistics updates between the warehouse and customers. Additionally, the coordinator will generate, verify, and process logistics-related invoices and assist in resolving billing discrepancies.