WHO WE ARE AT OSMO:

Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory. This foundational understanding of smell’s impact has directly informed the development of our latest innovation: Generation.
Generation is a new kind of fragrance house powered by Olfactory Intelligence (OI) to blend AI with world-class perfumery. It will help brands create emotionally resonant scents faster, more accessibly, and with greater creative clarity. Our technology allows us to explore vast scent possibilities, discover novel ingredients, and design fragrances informed by both data and artistry.
Beyond fragrance, Olfactory Intelligence has applications across industries including manufacturing, security, medicine, and more. We believe in the power of automation and thoughtfully applied AI/ML to solve problems beyond the reach of human intuition alone. Osmo is headquartered in New York, NY, with a new facility in New Jersey, and offices in Somerville, MA.
Osmo is seeking a Logistics Coordinator who will be responsible for the end-to-end coordination of all inbound and outbound shipments, both domestic and international. This role requires detailed planning and execution to manage the flow of raw materials and finished goods, including both fragrance bulk products and fragrance bottled products. The ideal candidate will have hands-on experience with international shipments and a solid general regulatory understanding to ensure all logistics operations are compliant with global trade and transportation laws.

REQUIRED QUALIFICATIONS

• Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, or a related field is preferred.
• Minimum of 2-3 years of experience in a logistics, shipping, or supply chain role, preferably within a manufacturing environment.
• Proven experience in coordinating both domestic and international shipments.
• Demonstrated general regulatory understanding of transportation and customs compliance, particularly with dangerous goods.
• Proficiency in using ERP/WMS systems and standard Google/Microsoft Office Applications (especially spreadsheets).
• Exceptional organizational skills, with a strong ability to manage multiple tasks and prioritize effectively.
• Excellent communication, negotiation, and problem-solving skills.

• Coordinate all domestic and international shipments, including scheduling pickups, preparing shipping documentation, and tracking deliveries.
• Manage the handling and documentation for a variety of products, from large-volume fragrance bulk products (drums, totes, etc.) to palletized cases of fragrance bottled products.
• Act as the primary point of contact for carriers, freight forwarders, and customs brokers, negotiating rates and ensuring timely and cost-effective transportation.
• Prepare and process all necessary documentation for international shipments, including commercial invoices, packing lists, and Certificates of Analysis (COAs).
• Maintain a general regulatory understanding of dangerous goods classification (e.g., IATA, DOT) and customs requirements to ensure all shipments are compliant.
• Accurately enter and manage shipment data in the ERP/WMS system to maintain real-time inventory and tracking information.
• Collaborate with the sales, production, and warehouse teams to ensure a smooth fulfillment process and meet customer delivery expectations.
• Investigate and resolve shipping discrepancies, damaged goods claims, and delivery issues in a timely manner.
• Monitor and report on key logistics metrics, such as on-time delivery rates and shipping costs.
• Hands-On Operations: Actively participate in the physical aspects of logistics, including packaging and handling of outgoing goods, materials movement within the warehouse and manufacturing facility, and re-packaging of raw materials after receipt to ensure they meet storage and safety standards.